Privacy Policy

At Mobarter, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our peer-to-peer (P2P) crypto trading marketplace and bill payment platform (the “Platform”).

By accessing or using Mobarter, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

a. Personal Information

When you register or use our Platform, we may collect:

  1. Full name
  2. Email address
  3. Phone number
  4. Government-issued ID (for KYC purposes)
  5. Date of birth
  6. Address

    7. b. Financial Information

    To facilitate trading and bill payments:

    1. Bank account details (if required)
    2. Cryptocurrency wallet addresses
    3. Transaction history

      4. c. Technical and Usage Information

      When you access the Platform:

      1. IP address
      2. Browser type and device information
      3. Operating system
      4. Geolocation data (if enabled)
      5. Log data and access times
      6. Cookies and usage analytics

        7. 2. How We Use Your Information

        We use your information to:

        1. Register and manage your account
        2. Verify your identity (KYC/AML compliance)
        3. Facilitate P2P trades and bill payments
        4. Detect and prevent fraudulent or illegal activities
        5. Provide customer support
        6. Analyze usage and improve platform performance
        7. Send notifications, updates, and marketing (you can opt out anytime)

          8. 3. How We Share Your Information

          We do not sell your personal information. We may share your information with:

          1. Third-party service providers (e.g., KYC providers, payment processors)
          2. Regulatory authorities, if required by law
          3. Other users, but only as necessary for completing trades (e.g., trade partner sees name and bank details)
          4. Affiliates or partners, under strict confidentiality

            5. All third parties are required to protect your data and use it only for the specified purposes.

            4. Cookies and Tracking Technologies

            We use cookies and similar technologies to:

            1. Keep you logged in
            2. Remember your preferences
            3. Analyze how users interact with the platform

              4. You can manage cookie preferences in your browser settings.

              5. Data Retention

              We retain your personal data:

              1. As long as your account is active
              2. For a minimum of 5 years after account closure, to comply with financial regulations
              3. Until any legal or regulatory obligations are fulfilled

                4. 6. Data Security

                We take appropriate technical and organizational measures to protect your information, including:

                1. SSL encryption
                2. Two-factor authentication (2FA)
                3. Secure data storage
                4. Regular security audits

                  5. However, no system is 100% secure. You are also responsible for securing your login details and devices.

                  7. Your Rights

                  Depending on your jurisdiction, you may have the following rights:

                  1. Access – Request a copy of the personal data we hold about you
                  2. Correction – Update inaccurate or incomplete information
                  3. Erasure – Request deletion of your data (subject to legal limits)
                  4. Objection – Object to processing under certain conditions
                  5. Data Portability – Request your data in a machine-readable format

                    6. To exercise these rights, email us at www.mobarter.com

                    8. Children’s Privacy

                    Mobarter is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.

                    9. Third-Party Links

                    Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties

                    10. Changes to This Privacy Policy

                    We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notifications. Please review the policy periodically.